Opening Day at 2011 APWA Congress & Exposition

Denver Colorado Sept 2011

This year's International Public Works Conference & Exposition is being held in Denver, Colorado. The event opened yesterday morning with a welcome by the outgoing president, George Crombie, and a transfer of leadership to the new president, Diane M. Linderman.

First General Session – Michael Hayden

The first general session followed with keynote speaker, Michael Hayden, retired U.S. Air Force Four Star General and former director of the CIA and NSA. General Hayden shared stories of his time as director of each agency and offered his insight into leadership.

One interesting remark he made was that we advance in our careers by doing things right, but eventually we reach a level where we only advance by doing the right thing. To me, I see within this remark one of the biggest challenges we face as we advance in local government to an appointed position. Many probably did get there by doing something the right way. But once in this upper-level position, decisions are not only made by analyzing technical information, but also understanding and weighing political factors. Even so, as a public works professional it is imperative in the end we do the right thing which can often be a balance of technical and political considerations. But this can become difficult when an elected official wants to do something for purely political reasons like getting more votes. How many of us have seen others in our field let go or blamed for problems due to refusing to go along with a decision that was made to advance a political career?

The risk of being put in this situation is one of the main reasons I hear cited for why someone left local government for the private sector or why someone would not take an appointed position. Fortunately not every elected official or even local government operates this way or demands their appointed staff do whatever they say regardless of what is "right." But it is unfortunate that this seems to be enough to scare off some people who would have made great managers. 

Expo

After the general session, everyone went to the exposition hall to eat and visit the exhibits. Usually I like to take time to talk with different vendors, take photos to share with co-workers or with readers of this blog, or even record videos of the demonstrations. But this year, I noticed in the brochure that photos and videos were not allowed in the expo hall. I went to the press room to register as press to see if this would allow me to take photos or record videos, but they said no. This is really unfortunate because I think as someone working in the industry every day, like most of you, I probably will ask vendors many of the same questions you would ask. How many times have you watched a demo and thought, "well that all sounds good, but what about this?" So by recording the demo given to me, readers who maybe could not attend the show can still get the benefit of the demo and have typical questions answered. And the vendors get the benefit of having their demo reach a much wider audience. 

In a way, this refusal to allow sharing of information is somewhat contradictory to the increased integration of social media into the conference. This year, APWA is more actively tweeting the show with events and give-a-ways announced regularly throughout the day. Vendors have even been sending out tweets offering prizes for those showing up with passwords for mentioning the tweet. I was given a cute little dump truck by CH2MHill yesterday for seeing their tweet, showing up at their booth, and mentioning the tweet. Anyone at the show can see the stream by following the hashtag #APWAEXPO. The other great consequence of following the hashtag is that I was able to find new people in public works to follow. And at the end of the day, one of the more active people tweeting, mpbaldauf, even stopped by and introduced herself so I got to meet her in person.

The other great addition to this year's conference is the ability to watch and participate from a distance. If you couldn't make it to Denver, but still want to check out the events, make sure you register here: APWA Live!

Denver Colorado Sept 2011

 

FHWA Update by Victor Mendez

I was impressed that the director of FHWA, Victor Mendez, took time to attend the conference and present at a session. He talked about the President's proposed jobs bill. The President is asking for Congress to fund $50 billion of infrastructure improvements, $27 billion of which is targeted for roads and bridges. Funds will also be available for improvements to water and energy systems and schools. Most in our field would probably not have been surprised to hear there is up to 30% unemployment in the construction industry in some regions. And the idea is this bill will significantly help put many of those unemployed back to work.

On top of this, Mendez said the President has proposed to set aside another $10 billion as seed money to establish an infrastructure bank. According to him, project funding decisions will be based upon "how bad is the project needed, and how much good will it do for the economy?" 

Mendez shared an example of why this investment in our infrastructure is so critical. About a week or so ago, the Sherman Mitten bridge connecting Kentucky and Indiana was closed due to cracks in structural members found by inspectors. The closure of this bridge has resulted in major disruption and cost for commuters and companies moving goods through this corridor. (You can read more about the bridge closure here: Midwest Jammed by Bridge Closing.)

He also discussed transportation funding and the extension of the highway bill. And then he went on to discuss the Every Day Counts program. This initiative is focused on shortening project delivery and promoting the use of innovative construction and design techniques. Mendez said, "EDC is part of larger effort to speed up recovery and create jobs and win the future." But he also explained he was trying to create something that will not just be another short-term program, but an idea that will "infuse the industry with a culture of innovation" and be in place long after he is no longer director. His vision includes the creation of "councils in each state that include people from all levels of government and private sector that will meet on a regular basis." These councils will be tasked with deciding which components of EDC work best in that state and will oversee efforts to shorten project delivery.

Finally, he concluded by talking about the safety programs promoted by Secretary of Transportation Ray LaHood. These include distracted driving legislation and implementation of safety edge. Mendez also encouraged us to "become safety ambassadors for all of us."

Social Media as a Public Works Asset

For me, the final session of the day was one in which I participated as a co-presenter with Robert Lewis. We introduced social media tools that agencies are using and discussed how others were leveraging these tools as assets for their organization. Then we suggested there are two alternatives for each agency to choose – either to ignore or ban the use of social media or to use it and engage. We emphasized the need to create a policy and provide guidance to staff no matter which alternative is chosen. And of course, we advised agencies to consider legal issues and concerns as they make their decisions and implement their policies.

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A Day in the Life of a Civil Engineer – Day 32 and 33

Day 32 & 33

I decided to combine yesterday's post with today's because wow – have I been busy! On Thursday I tried to finalize a few outstanding items before taking off a few days to attend conferences. I finalized a cost estimate for resurfacing a major roadway in the city. Then sent out the approval letter for the last review on a development. They are now cleared to send in their Letter of Credit for the project. Once we get that, they will receive final engineering approval and can get started on the site work.

Later in the morning, a few of us attended a pre-construction meeting with the Park District and their engineer and contractor. We are all working together to build a community garden. It will be located in the northwest corner of our city on land owned by the Forest Preserve who is also a partner. Our water department will be working with the contractor installing water lines and will later install yard hydrants.

We also had a staff meeting in the afternoon. Because we have so much going on and so many projects, it seems like our staff meetings take longer. It was almost the end of the day when we finished. We also finished out the day by placing a culvert lining project out to bid.

Illinois Association of  Highway Engineers

Then today, I attended the Ilinois Association of Highway Engineers conference in Normal, Illinois. It was a very well run event which is impressive because it's all put together by volunteers who work for IDOT. I felt very fortunate to have the opportunity to give one of the presentations and had a great time. (Technically I wasn't working because I had to take a vacation day to attend – we are only allowed time off to attend two conferences a year.)

Warm Mix Asphalt

One of the other presentations was on warm mix asphalt. It was given by someone who is involved in researching testing of asphalt. I could have predicted what he was going to tell us based on the performance of asphalt we have been seeing in the field. Ever since they cut back on the percentage of asphalt content and increased the amount of RAP (recycled asphalt pavement), we've noticed roads don't last as long as they used to. Sometimes we are seeing failures in the first five years. His testing seemed to indicate that using a warm mix improves the performance. The warm mix asphalt is actually a mix design produced at temperatures below that of a traditional mix. The use of this "colder" mix is possible because of the use of additives. I don't think the speaker mentioned this, but warm mix asphalt is one of the innovation components of Every Day Counts. So you can learn more about it here: http://www.fhwa.dot.gov/everydaycounts/technology/asphalt/

Hoover Dam Bypass Bridge

We also listened to an interesting talk by someone involved with the construction of the Hoover Dam Bypass Bridge. He was either one of the engineers or worked for the contractor. The speaker started at the beginning of the project and walked through how it was constructed using a lot of photos taken at each stage. It was incredible to see how they had to construct a whole cable system in order to just get people and materials out to the areas where they were working. 

My presentation: Social Media and Its Use in Transportation Projects

So here is the presentation I gave – I wish I had the audio because I usually put so little on the slide and then talk to convey the story behind the slide. But I don't think they were taping the presentations.

 

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Set Up Your Own Blog With Our Blog Route Plans!

Blog Route Plans Sign

Over the last year, there's been a significant increase in the use of social media by those of us working in public works. Some of us are using it for work to enhance communications with citizens or other professionals. Others have started using it only to interact with personal friends and relatives. But even though everyone seems to be getting more comfortable tweeting, sharing posts on Facebook, and watching YouTube videos, few have moved on to creating blogs. Yet just about every one of us has significant information and experiences that could be best shared with others through a blogging format. So we wondered what could the Public Works Group do to encourage and support more sharing of public works information online? And that's when we decided to launch the Blog Route Plans!

The Blog Route Plans are monthly subscription plans that can help you easily get a blog, and even a few social media sites, up and running. For a monthly fee, we can set up and host a blog for you, offer tutorials, keep your site upgraded, and provide resources and ideas for you to use to create content on your blog. And because some people feel more comfortable having others check over their posts before publishing, we can help out by providing that service too.

Based on our research, this is somewhat of a different approach to offering social media services. Most people who want a website or blog usually contract with someone or a company to provide the site. And once delivery takes place, the fee is paid, and the customer is handed a newly created site to proudly display online. But because setting up a social media site like a blog is just the beginning, we believe it's more important to provide support to you on a regular basis. After all, it's the content on your site and your engagement online that will provide the most value to your reader. And it's not always easy to come up with ideas or topics for posts or keep up with all the new tools to incorporate into your site.

Sure there are some social media consultants out there who will run your site for you and create and generate content. But the cost can be hefty, they probably don't have the public works background you do, and really social media is more about personal interaction – not just hiring someone to do it for you. So instead we want to offer services that support and help you create the best content possible. We already have the Public Works Group Website where we post information related to our industry. But through our plans, we can better keep you informed about any new social media tools out there and whether or not they can help increase the value of your site. And of course, we will send ideas and suggestions for posts. 

Some people might ask why pay for a monthly subscription when anyone can set up a blog for free on sites like WordPress.com or Blogger? For those who are interested in setting up blogs on their own, this is definitely a solution. However, we do realize that eventually some people, particularly  those setting up blogs for their companies, will need or want more control over their blog than a free hosting plan provides. And our plans are set up for people who don't want to have to worry about researching how to set up blogs, worry about maintaining a site, or worry about what tools they really should be using. The Blog Route Plans also allow the Public Works Group to act as a type of personal blogging assistant providing content ideas, checking posts, or just being there to answer questions about social media or blogging. So if you've been thinking of blogging or just have some questions, check out our plans or e-mail us with any thoughts or questions at pwg@publicworksgroup.com

 

 

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A Day in the Life of a Civil Engineer – Day 25

 

Day 25

Water Main Extension

Most of the first half of my morning was spent working on a cost estimate for the water main extension I have designed. I also filled out all the IEPA permits for the project and had our water superintendent sign them. 

PVC Pipe

Then I filled out the EcoCat to determine if there were any endangered species. This came back negative which is what I suspected – the area through which  the water main will go is an abandoned railroad and quarry that is now a park within our city. Next I will have to write a letter to the Historic Preservation to ask them to determine if there are any historic preservation issues with the site. But again, I suspect based on the previous uses on the site that this will also come back negative.

Storm Sewer Project

During the last part of the morning, I dropped off the legal description for the easement we will need to install storm sewer behind some homes on the east side of town. There's signficiant backyard flooding in this area so we will install a couple inlets and tie them into our storm sewer. But because the inlets need to be in the backyards, the city will need an easement. Our policy is that the homeowner needs to prepare the easement document so once we get this, I will submit it for council consideration. If they approve it, we will install the storm sewer.

Miscellaneous Resident Concerns

We also checked out  a drainage concern a neighbor had about some work that took place near their property. Then we checked out a report of someone dumping brush on city property and possibly obstructing a drainage way. We found the brush pile which was significant and told the people who had been dumping it that it needed to be moved asap.

Road Project

In the afternoon, we continued our task of driving the roads to determine road conditions.

Other stuff

A couple of us went out to lunch today with someone who had worked here earlier in the year as an intern. It was great to touch base with her and find out what she was up to and hear how GIS is handled where she works now. I was thinking earlier today, we have had five interns so far this year. They have all been great workers, and they helped us get a lot of work done.

Social Media/Communication/Customer Service Workshop!!!

Then at the end of the day, I spoke with the education coordinator for our local APWA chapter. We are planning a communication/social media/customer service workshop in October. We want to offer a fun and engaging day that helps everyone learn how to make the most of the tools that are out there. So if you know of anyone in the Chicago Metro area doing great and interesting things with social media/communication/customer service or public outreach, let me know. We'd love to have them participate in our workshop. We could even remote in people, so if you don't live or work around here and have something great to present, we could remote you in through Skype or other methods.

Hope everyone has an awesome weekend! and keep our public works colleagues who are handling the aftermath of Hurricane Irene in your thoughts and prayers!

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Delivering Public Works Content Through Video

Over the last few years, there have been an increasing number of public works departments, vendors, and organizations taking advantage of video sharing sites. This has been made possible by newer video cameras that now fit into a pocket and websites like YouTube. These new tools and technologies allow anyone to easily capture videos and upload them to the Internet. Fortunately for those of us working in public works, we not only can take advantage of these sites as viewers, but also as publishers of our own video content.

Today a search on YouTube for “public works” brings up 4,950 results. Of course not all are the type of “public works” we all know and love. But even after factoring out “Gotham Public Works” and art-related videos, we are still left with an awful lot of resources. Anyone can visit the site to watch videos. But if you create your own YouTube account, you can take advantage of many other abilities. People with accounts can add comments to individual videos, keep track of what has been viewed, create playlists and favorites, and connect to other social media accounts. For those intending to upload their own videos, YouTube also offers the ability to create and customize channels.

Some of my favorite public works-related channels are apwatv, Autodesk, CityOfCollegeStation, PublicWorksMagazine, TransportationTV, unitedutilities, and the one I set up at pwgroup. By subscribing to these channels, I can choose to receive notices when new content is added. I can also more quickly find content when I want to share it with others. With diminishing money in the budget for training, YouTube videos offer the ability to increase skills and knowledge at no cost, on demand, and without leaving the office.

Videos posted on YouTube are also easily shared by embedding or placing a viewer on another Web site. Below each video on YouTube is a “Share” button the viewer can click to share the video through e-mail, MySpace, Twitter, Facebook, and other social media sites. There is also an “Embed” button that when clicked will display a code. This code can be copied and pasted on any Web site to display a video player that will launch the video from that site. This is what I did to display one of my favorite public works-related videos below:

 

Companies and agencies can take advantage of this to regularly post videos with work-related content on their Intranet sites. Or if smart phones are used in the field, inspectors can consult a preset playlist of videos displaying proper construction methods.

For those interested in publishing, it really isn’t as difficult as it might at first appear. YouTube has an extensive help section to get you started. Of course, you will need some type of device to capture the video. While some phones now have this capability, you might want to use something like the Flip camera for this purpose. What I like about the Flip camera is it’s reasonably priced and easy to operate. There are two buttons ― one to turn it on/off and one to start/stop recording. To upload, I just use its USB connection to plug it into my computer. The software is part of the camera so I can plug it into any computer and the software is available. All of the more recent videos I have uploaded to my channel have been captured using my Flip camera.

While many agencies or companies are creating videos to offer information to the public, videos can also be created for internal training. A meter representative once spent about 10 minutes telling us how to take apart a meter. While I was able to write down what he said and create a guide using photos, it would have been better and easier to just video record his explanation and upload it to the computer. Videos can also be used to record underground utility crossings or other construction-related improvements, or examples of best practices. These videos can even be linked to a city’s GIS for later reference.

There are other video sharing sites besides YouTube such as Vimeo, Viddler, and even Flickr. If you are thinking of making your own videos, one of the best things you can do is watch what others have already done. And if you know of any great public works-related videos, make sure to send us the link!

 

Update: On April 12, 2011, Cisco announced they are discontinuing the Flip camera. Speculation has been that in an effort to reduce company costs, Cisco decided the Flip could no longer compete with smart phones.

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Elgin Rocks on with Beet Juice and Social Media

A few weeks ago, I wrote about the great job the city of Elgin did in communicating information about their snow removal operations. Today I noticed Elgin has also set up a channel on YouTube at http://www.youtube.com/user/cityofelgin. One of the videos, shown below, is particularly interesting to those of us involved in public works because it talks about how the city uses beet juice for snow and ice control operations. And for those of us using social media, Elgin’s video also provides another great example of how to effectively reach out to the public with new media. Rock on Elgin – we’ll be watching you!

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